A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
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A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
A.15
B.20
C.25
D.30
E.40
F.50
A.15
B.20
C.25
D.30
E.40
F.50
A.LDAP
B.HTTP
C.AXL
D.JTAPI
A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.
最新試題
The JTAPI provider is the IP address of the（）.
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
How does the CRS Server know that it has received an ASR-enabled contact? （）
Which of the following is not a CRS Telephony or Media Subsystem?（）
Which tool or interface is used to configure debug parameters for log files?（）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
How do you debug an application with an Accept step?（）
Which three of the following are valid CRS deployment scenarios? （）