A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
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A.15
B.20
C.25
D.30
E.40
F.50
A.15
B.20
C.25
D.30
E.40
F.50
A.LDAP
B.HTTP
C.AXL
D.JTAPI
A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.
A.ICD
B.CMT
C.JTAPI
D.Application
最新試題
How does the CRS Server know that it has received an ASR-enabled contact? （）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
What level of control does a subflow have on the overall contact?（）
Which tool or interface is used to configure debug parameters for log files?（）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）