單項(xiàng)選擇題How does the CRS Server know that it has received an ASR-enabled contact? ()

A.The workflow has ASR steps in it. 
B.The contact is on an ASR Dialogue Group channel. 
C.The contact is on a JTAPI Call Control Group channel. 
D.The contact is on a Cisco Media Dialogue Group channel.


您可能感興趣的試卷

你可能感興趣的試題

1.多項(xiàng)選擇題What two things happen when the CRS Publisher Database on an HRDB expansion server fails?()

A.All call processing immediately begins using the CRS Subscriber Database. 
B.Calls in queue are dropped. 
C.Agent calls are dropped. 
D.Agents are automatically logged out. 
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database. 
F.Configuration changes are buffered until the CRS Publisher Database is restored.

2.多項(xiàng)選擇題What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()

A.The agent is logged in and is on the phone. 
B.The agent is logged in but is not on the phone. 
C.The supervisor is a participant in a phone call. 
D.The supervisor is not a participant in a phone call. 
E.The supervisor has barged in.

3.單項(xiàng)選擇題The JTAPI provider is the IP address of the().

A.publisher 
B.CTI Manager 
C.CallManager 
D.CRS Server

4.單項(xiàng)選擇題How do you debug an application with an Accept step?()

A.Select Start from the Debug pulldown, then call the trigger. 
B.Select Step Over from the Debug pulldown, then call the trigger. 
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown. 
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow

5.單項(xiàng)選擇題An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()

A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.

最新試題

How does the Extended Get Digit String step differ from the Get Digit String? ()

題型:多項(xiàng)選擇題

What is the default filename for the component trace file?()

題型:?jiǎn)雾?xiàng)選擇題

When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()

題型:?jiǎn)雾?xiàng)選擇題

Which should you check to verify that you have correct software product versions installed?()

題型:多項(xiàng)選擇題

Which of the following is not a CRS Telephony or Media Subsystem?()

題型:?jiǎn)雾?xiàng)選擇題

Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?()

題型:多項(xiàng)選擇題

Which tool or interface is used to configure debug parameters for log files?()

題型:?jiǎn)雾?xiàng)選擇題

An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()

題型:?jiǎn)雾?xiàng)選擇題

The JTAPI provider is the IP address of the().

題型:?jiǎn)雾?xiàng)選擇題

Which three of the following are licensed Cisco CRS 4.0 software products?()

題型:多項(xiàng)選擇題