A.All call processing immediately begins using the CRS Subscriber Database.
B.Calls in queue are dropped.
C.Agent calls are dropped.
D.Agents are automatically logged out.
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database.
F.Configuration changes are buffered until the CRS Publisher Database is restored.
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A.The agent is logged in and is on the phone.
B.The agent is logged in but is not on the phone.
C.The supervisor is a participant in a phone call.
D.The supervisor is not a participant in a phone call.
E.The supervisor has barged in.
A.publisher
B.CTI Manager
C.CallManager
D.CRS Server
A.Select Start from the Debug pulldown, then call the trigger.
B.Select Step Over from the Debug pulldown, then call the trigger.
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown.
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow
A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.
A.Administration Guide
B.Release Notes
C.Software Center
D.Application Administration
E.Compatibility Matrices
F.patch availability
最新試題
What can help expose problems with script logic or validity by simulating the execution of a script?()
Which of the following is not a CRS Telephony or Media Subsystem?()
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()
Which three of the following are valid CRS deployment scenarios? ()
In a CRS cluster with Standby Servers, which of the following statements are true? ()
What level of control does a subflow have on the overall contact?()
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? ()
What is the default filename for the component trace file?()
Which interface is used to configure debug parameters for log files?()