A.CRS 2.2 to CRS 3.5
B.CRS 3.1 to CRS 4.0
C.CRS 2.2 to CRS 4.0
D.CRS 3.5 to CRS 4.0
E.CRS 4.0 to CRS 3.0
F.CRS 2.1 to CRS 4.0
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A.IPCC Express (Standard, Enhanced, or Premium)
B.IP IVR
C.Auto Attendant
D.IPCC Express Cisco Agent Desktop
E.IP Queue Manager
F.IP IVR Peripheral Gateway (PG)
A.25
B.50
C.no enforced limit
D.as many as the number of ports supported on the server
A.High Availability CRS Engines running on hardware from different server classes
B.High Availability CRS Engines running on similar hardware from the same server class but from different vendors
C.High Availability CRS Engines and database and a simplex Recording Server
D.High Availability CRS Engines and four simplex VoIP Monitoring Servers
E.CCM co-resident deployment on an MCS 7815
A.identify your Cisco CRS license files and location, enter information about your LDAP, and designate a Cisco CRS administrator
B.identify CSQs and JTAPI user and designate a Cisco CRS administrator
C.identify resources and RM user and enter information about your LDAP
D.identify your Cisco CRS license files and location, enter information about your LDAP, and designate IPCC Express resources
A.if the ICD agent is available and has a skill competency of nine (9) in another skill defined in CRS
B.if the ICD agent is available and has a skill competency of one (1) in the required skill for the CSQ
C.if the ICD agent is available and has a skill competency of seven (7) in the required skill for the CSQ
D.if the ICD agent is available and has a skill competency of three (3) in the required skill defined in CRS
最新試題
Which three of the following are licensed Cisco CRS 4.0 software products?（）
The JTAPI provider is the IP address of the（）.
What can help expose problems with script logic or validity by simulating the execution of a script?（）
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
Which of the following CRS upgrades are allowed?（）