Which should you check to verify that you have correct software product versions installed?（）

Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）

How many skills may an agent have?（）

How many Team reports are available on the Cisco Supervisor Desktop?（）

How does the Extended Get Digit String step differ from the Get Digit String? （）

What formula do you use to compute the number of IVR ports?（）

Which two items does the Cisco CRS 4.5 Installer always install on the system?（）

How does the CRS Server know that it has received an ASR-enabled contact? （）

Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）

An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）