A.Erlang A
B.Erlang B
C.Erlang C
D.IVR ports + agent phones
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A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports
A.SNMP Trap
B.Alarm
C.CDP
D.Win32
A.Tool to collect syslog messages from multiple sources
B.User Tracking to track IP telephones
C.Diagnostic trace tools to analyze connectivity
D.Monitoring of Cisco voice elements
E.Problem alerts for operations personnel
A.Cisco Desktop Administrator
B.Cisco Supervisor Desktop
C.Microsoft Windows 2000 Performance Monitoring
D.CRS Application Administration
E.CRS Application Editor
A.SNMP Trap
B.Alarm
C.CDP
D.syslog
最新試題
Which three are core server software components for IPCC Express?（）
What level of control does a subflow have on the overall contact?（）
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
How does the CRS Server know that it has received an ASR-enabled contact? （）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
How do you debug an application with an Accept step?（）
Which three of the following are licensed Cisco CRS 4.0 software products?（）
What formula do you use to compute the number of IVR ports?（）