單項(xiàng)選擇題What issues notification messages for CRS engine errors?()

A.SNMP Trap  
B.Alarm  
C.CDP  
D.syslog


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1.多項(xiàng)選擇題By which ways does remote monitoring allow the monitored call to be selected?()

A.Agent Name  
B.Agent Extension  
C.application ID  
D.Media Group ID
E.CSQ ID  

2.單項(xiàng)選擇題How often does the CSQ stat screen automatically refresh?()

A.1 second  
B.5 seconds  
C.10 seconds  
D.30 seconds  
E.60 seconds 

3.單項(xiàng)選擇題When a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed? ()

A.Timeout  
B.SQL Error  
C.Successful  
D.Connection Not Available  

4.單項(xiàng)選擇題How can you configure the Prompt step to play different prompts following subsequent timeouts or retries? ()

A.Configure it as a Generated Prompt.  
B.Configure it as a Random Container Prompt.  
C.Configure it as an Escalating Container Prompt.  
D.Configure it as a Concatenated Container Prompt

5.單項(xiàng)選擇題Which step would you use to get information about the number of contacts currently in queue?()

A.Get Contact Info  
B.Get Session Info  
C.Get Call Contact Info  
D.Get Reporting Statistics 

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An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()

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How do you debug an application with an Accept step?()

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You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()

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In a CRS cluster with Standby Servers, which of the following statements are true? ()

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When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()

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Which two items does the Cisco CRS 4.5 Installer always install on the system?()

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Which should you check to verify that you have correct software product versions installed?()

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Which three of the following are licensed Cisco CRS 4.0 software products?()

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