多項(xiàng)選擇題By which ways does remote monitoring allow the monitored call to be selected?()

A.Agent Name  
B.Agent Extension  
C.application ID  
D.Media Group ID
E.CSQ ID  


您可能感興趣的試卷

你可能感興趣的試題

1.單項(xiàng)選擇題How often does the CSQ stat screen automatically refresh?()

A.1 second  
B.5 seconds  
C.10 seconds  
D.30 seconds  
E.60 seconds 

2.單項(xiàng)選擇題When a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed? ()

A.Timeout  
B.SQL Error  
C.Successful  
D.Connection Not Available  

3.單項(xiàng)選擇題How can you configure the Prompt step to play different prompts following subsequent timeouts or retries? ()

A.Configure it as a Generated Prompt.  
B.Configure it as a Random Container Prompt.  
C.Configure it as an Escalating Container Prompt.  
D.Configure it as a Concatenated Container Prompt

4.單項(xiàng)選擇題Which step would you use to get information about the number of contacts currently in queue?()

A.Get Contact Info  
B.Get Session Info  
C.Get Call Contact Info  
D.Get Reporting Statistics 

5.單項(xiàng)選擇題Which step is designed to prompt a user to press or say a single-digit number to perform a specific function? ()

A.Menu  
B.Get Digit String  
C.Get Call Contact Info  
D.Extended Get Digit String

最新試題

How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? ()

題型:單項(xiàng)選擇題

An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()

題型:單項(xiàng)選擇題

Which two items does the Cisco CRS 4.5 Installer always install on the system?()

題型:多項(xiàng)選擇題

Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()

題型:多項(xiàng)選擇題

Which should you check to verify that you have correct software product versions installed?()

題型:多項(xiàng)選擇題

Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()

題型:單項(xiàng)選擇題

What two things happen when the CRS Publisher Database on an HRDB expansion server fails?()

題型:多項(xiàng)選擇題

How does the CRS Server know that it has received an ASR-enabled contact? ()

題型:單項(xiàng)選擇題

What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()

題型:單項(xiàng)選擇題

In a CRS cluster with Standby Servers, which of the following statements are true? ()

題型:多項(xiàng)選擇題