A.CTI port
B.CTI Route Point
C.agent skills
D.JTAPI user
E.CRS prompt language
F.ASR provider
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A.provider
B.CTI ports
C.call control groups
D.CMT Dialog Control Group
E.trigger
F.RM provider
A.Application Management to load applications
B.JTAPI Subsystem with the JTAPI Call Control Group
C.Database Subsystem communication with LDAP Directory
D.JTAPI Subsystem with the JTAPI provider
A.JTAPI
B.Cisco Media Termination (CMT)
C.MRCP ASR
D.MRCP TTS
A.Publisher Activation page
B.Component Activation page
C.Cluster Setup page
D.Server Setup page
A.They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.
B.They can be assigned as a range of ports in CRS Application Administration.
C.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.
D.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.
最新試題
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
The JTAPI provider is the IP address of the（）.
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
Which three of the following are valid CRS deployment scenarios? （）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）