多項選擇題Which three Cisco CRS upgrade paths are supported? ()

A.Cisco CRS 2.2 to Cisco CRS 3.5  
B.Cisco CRS 2.2 to Cisco CRS 4.0  
C.Cisco CRS 3.1 to Cisco CRS 4.0  
D.Cisco CRS 3.5 to Cisco CRS 4.0  
E.Cisco CRS 4.0 to Cisco CRS 3.0  
F.Cisco CRS 4.0 to Cisco CRS 4.5


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1.多項選擇題Which three components are installed from the Cisco CRS Installer media?()

A.iPlanet Web Server  
B.Cisco CRS Engine  
C.Cisco IP Telephony Windows 2000 Server OS  
D.Cisco Unified CallManager  
E.Cisco Recording  
F.MS SQL Server 

3.單項選擇題Which is a valid Cisco CRS 4.0 deployment scenario? ()

A.redundant Cisco CRS Engines and a simplex database server  
B.redundant Cisco CRS Engines with five simplex VoIP monitoring servers  
C.redundant Cisco CRS Engines and databases running on two different nodes outside of the Cisco CRS cluster  
D.redundant Cisco CRS Engines and databases with two VoIP monitoring servers and three recording servers

4.單項選擇題Where are CTI route points added or configured for Cisco Unified Contact Center Express? ()

A.Cisco Unified CallManager Device Configuration
B.Cisco Unified Contact Center Express Directory Management  
C.Cisco Supervisor Desktop  
D.Cisco CRS Administration, JTAPI Trigger Creation  
E.Cisco Unified Contact Center Express Media Subsystem 

5.單項選擇題In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?()

A.CTI Ports are not added by the creation of a Call Control Group.  
B.CTI ports are no longer required to be added to the Cisco Unified CallManager database.  
C.100 devices will be added to the Cisco Unified CallManager database.  
D.200 devices will be added to the Cisco Unified CallManager database.  
E.It depends upon how many port groups these ports will be split into.  
F.It depends upon the number of server nodes within the Cisco Unified CallManager cluster.

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You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()

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Which three of the following are valid CRS deployment scenarios? ()

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Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?()

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When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? ()

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How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? ()

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What formula do you use to compute the number of IVR ports?()

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When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? ()

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What happens when the CRS Engine fails in a High-Availability CRS deployment? ()

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