多項選擇題What are two components of the Discovery Guide in the Cisco sales approach?（）

A. calculating the customer's businessneed priorities
B. recommending a business needs-based solution
C. ranking customer business needs
D. probing more deeply into the customer's business challenges


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1.多項選擇題Which three products reside on the UC500 platform?（）

A. Cisco Unified Communications ManagerExpress
B. Cisco IOS Firewall
C. Cisco UnifiedContact Center
D. Cisco IOS
E. Cisco Unity Express
F. Cisco UnifiedCallConnector

2.多項選擇題Which three are features of the integrated services routers?（）

A. VPN acceleration
B. voice mail
C. anti-X
D. wireless LAN
E. fixed configuration
F. IPS

3.多項選擇題Which two are elements of the operational-efficiency business challenge?（）

A. improving business processes
B. making existing resources more productive
C. offering enhanced customer service
D. providing flexible channel and delivery options

4.單項選擇題Identity authentication, protocol encryption, secure guest access, voice over WLAN features, and a small device footprint are all highlights of what product in the wireless technology market?（）

A. wireless monitoring device
B. wireless LAN controller
C. wireless bridge
D. wireless management device
E. access point

5.單項選擇題Increased productivity, minimized legal risks, and improvements in "green" operation can be easily linked to Cisco solutions in which technology area?（）

A. routing and switching
B. web collaboration
C. on the destination network, between the server and a router
D. eCommerce
E. voice
F. security