A.IPCC Express communicating with the ICM via a standalone IPCC Gateway PG running on an expansion server
B.IPCC Express communicating with the ICM via a co-resident IPCC Gateway PG
C.IPCC Express using the IPCC Enterprise Outbound option
D.IPCC Express using the IPCC Enterprise CTI-OS Toolkit
E.IP IVR integrating with IPCC Enterprise to function as queue point and self-service platform
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A.CRS 4.0 running with Cisco Unified CallManager 4.0
B.CRS 4.1 running with Cisco Unified CallManager 4.1
C.CRS 4.0 running with Cisco Unified CallManager 4.1
D.CRS 3.5 running with Cisco Unified CallManager 3.3
A.5
B.10
C.15
D.20
A.orders for coresident deployments
B.orders for adding more seats
C.orders for upgrading from standard
D.orders with less than five seats
E.all orders require using the IPCC Express Configuration and Ordering Tool
A.IPC Resource Calculator
B.CTI Port Calculator
C.Configuration and Ordering Tool
D.CRS Applications Administration
A.equal to half the number of IVR ports
B.greater than the number of IVR ports plus the number of agent phones
C.less than or equal to the number of IVR ports plus the number of agent phones
D.twice the number of IVR ports plus the number of agent phones
最新試題
Which three are core server software components for IPCC Express?（）
How does the CRS Server know that it has received an ASR-enabled contact? （）
How do you debug an application with an Accept step?（）
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
Which of the following is not a CRS Telephony or Media Subsystem?（）
Which three of the following are valid CRS deployment scenarios? （）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
What level of control does a subflow have on the overall contact?（）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）