A.Set
B.Call Subflow
C.On Exception Goto
D.Get Reporting Statistic
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A.manages the CRS Server
B.creates CRS Engine reports
C.creates application scripts for call flows
D.remotely manages the LDAP Directory
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue
A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
最新試題
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
How does the CRS Server know that it has received an ASR-enabled contact? （）
What is the default filename for the component trace file?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
How many Team reports are available on the Cisco Supervisor Desktop?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
The JTAPI provider is the IP address of the（）.
What level of control does a subflow have on the overall contact?（）