單項(xiàng)選擇題

In CRS Administration, when you add a JTAPI Call Control Group, what is created on the Cisco CallManager?（）

A.CallManager Call Control Group
B.CRS CTI Route Point
C.CRS JTAPI User
D.CTI ports
E.CRS Call Control Group
F.CTI Route Points and directory numbers

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多項(xiàng)選擇題

The CRS Installer is used to perform which functions? （）

A.install CRS software
B.back up CRS data
C.repair a CRS installation
D.back up CallManager data
E.remove a CRS installation (uninstall)
F.activate CRS components

單項(xiàng)選擇題

How many languages can be installed for the Cisco Agent Desktop (CAD) and the Cisco Supervisor Desktop （）.

A.one language for both the CAD and the CSD
B.one language for the CAD and a different language for the CSD
C.two languages for the CAD and one language for the CSD
D.two languages for both the CAD and the CSD