問答題話務(wù)統(tǒng)計(jì)報(bào)告BHCA為60000,成功呼叫次數(shù)為54000,每個(gè)呼叫的平均占用時(shí)長(zhǎng)為60秒,問總話務(wù)量是多少,接通率為多少?